FACTS AND FIGURES: 

1) According to the World Bank Doing Business Report 2021, Uganda registered an improvement in the index from the baseline of 57.7 in 2016 to 71.4 in 2021 representing a 23.7% growth over the SDP IV period

2)  The Sector has invested in reform and implementation of commercial laws, deconcentrating, expansion and automation of business and civil registration services to enhance efficiency and ensure geographical reach

3) Through the Tax Payer Register Expansion Program (TREP). , The Sector also enhanced and strengthened coordination with other relevant institutions such as URA, LGs, KCCA, municipalities and private sector associations leading to increased formalization of informal businesses

4) The Sector has continued to implement strategies aimed at enhancing the efficiency of all the business registries and measures to support automation and integration of registries for better communication.

5)  Automation of business registries was given particular attention as it facilitates customer-oriented service that promote more efficient growth and operation of businesses. The strategies implemented under this strategic intervention include: retooling and equipping registries; records management; staff training and placement; and stakeholder sensitization.

6) DID YOU KNOW?? Time taken to register a business/company. In 2016 – 02 days; in 2021 – 03 hours

7) The improvement of processes at URSB with support from JLOS has also seen significant growth in its NTR. The total NTR collection as of End of FY 2020/21 was UGX. 40.52 bn. compared to UGX. 37.96 bn. in FY2019/20

8) The URSB hosts a Call Centre and social media platforms to facilitate interaction between the public and the Bureau, to ease access of information about URSB services to the Clients and to facilitate feedback to clients by URSB staff for continued service improvement

Adopted from the JLOS Annual Report (2020 - 2021)